Good service experiences are rare. After sales service is one of the weakest points of the watch ownership experience. Here's some good news for Urwerk owners and prospective owners. Over a year ago, a friend of mine was a little down one day, so I asked ...
We're all held hostage by the aftersales experience. I was once driving a particular brand of car (big brand, not a small boutique brand) and the car was slightly troublesome, the dealers weren't very knowledgeable, and all I could do was either bite the ...
I was so surprised with that metal spoon. Nobody at the table complained about it (there were seven of us). But I was so curious as to why they served the caviar course with a metal spoon that I asked the Captain why they used it and if anyone else had me...
Give precise instructions. In bullet point form. Double check that there are no double entendres. And ask them to go over your instructions because there was a different meaning in one of my words from American English to European English which created so...
I am very comfortable with American English, but when I was reading a very legal and technical European English paper, I had to admit that I was confused with their terminology and I was put in a very uncomfortable position of making assumptions of what t...